A roof-mounted home system
Share the number of panels if known and a ground-level view of the roof. Note stories, nearby trees, and the side of the house where the array sits. Access needs to be assessed before a visit or method is confirmed.

For your panels
Visible buildup, panel access, and the manufacturer’s care instructions matter more than a blanket cleaning schedule. Start with what you can see and what your system monitoring shows.
Architectural illustrationA closer look at the array
A visible patch of buildup is useful information, but it is only one part of the picture. Share the panel layout, what you can see from the ground, and the manufacturer information you have. Roof access and the condition of the array help determine whether cleaning can be quoted and how the scope should be described.
Keep electrical troubleshooting separate from cleaning. A change in system output can have several causes; a wash is not a diagnosis or a promised production gain. If your monitoring shows an alert, share that with the appropriate installer or service provider.
Photos of accessible views and localized deposits.
Panel count, layout, and manufacturer guidance.
Roof height, pitch, and surrounding obstacles.
Pick what needs attention. We’ll turn your choices into a clear starting point for your quote.
Tell us which glass, screens, tracks, or panels you want cleaned.
Request a custom quoteChoose the scope
Each line is discussed and priced for the property; the written estimate defines what is included.
Share photos of the array, visible deposits, and accessible roof or ground areas.
Cleaning should follow the panel maker’s instructions and account for coating, temperature, and access.
State the panel count, roof pitch, stories, and obstacles before a quote is finalized.
Soiling varies. A cleaning visit is not a guaranteed production increase.
What does your property need?
You do not need to climb onto the roof to start a conversation.
Share the number of panels if known and a ground-level view of the roof. Note stories, nearby trees, and the side of the house where the array sits. Access needs to be assessed before a visit or method is confirmed.
Explain whether the concern is a visible patch, a broader film, or deposits you noticed after nearby work. Include the date of your photo so the team knows what it shows. Do not scrape or test a cleaner on the panels just to identify the material.
List the two services separately, including interior or exterior window preferences. The shared property address does not mean the same access or cleaning method applies. A combined estimate should still identify each part of the work.
Estimate inputs
A few property details let the team identify scope and access before setting a visit plan.
A closer look
Research on utility-scale arrays in North Carolina found that rain did not fully remove pollen buildup. That study does not predict the result for a San Antonio roof; check visible soiling and your system data.
Source: NREL pollen-soiling research.
Observe.
Assess.
Clean.
Match the method to your panels and their condition.

From the first question to the next visit
Supply the panel make and any available care instructions. These help frame the method discussion; a general cleaning recommendation should not replace the guidance for the installed equipment.
Use safe ground-level photos and existing monitoring information. Describe what changed and when, without assuming that every change is caused by dirty panels.
Confirm which array is included and how access will be arranged. Keep any repair or electrical-service needs separate from the cleaning request.
Common questions
Rain can remove some loose soil, but it may not clear all buildup. Research on utility arrays found persistent pollen after rain; your residential system may behave differently.
It may help when soiling is limiting output, but the change depends on the system and conditions. We do not promise a percentage gain.
Yes. List both services so the estimate identifies each scope and its access needs.
Keep exploring
Solar panels
Learn when visible buildup merits a closer look, how to compare cleaning quotes, and why energy gains cannot be promised.
Read guideSolar panels
Evaluate solar panel cleaners by manufacturer compatibility, a credible roof-access plan, coverage and realistic performance language.
Read guideShare the panel layout, visible soiling, and available manufacturer information.